March 4, 2021

Staff Safety and Training

As an employer, you must protect people from harm, taking all reasonable steps to protect your staff from coronavirus.

You can start by completing our Business Safety Check, that we have specifically developed to help businesses in Bromley to reopen safely. The government has also developed a COVID-19 risk assessment, which helps manage risk and protect people. The assessment helps:

  • The assessment helps to:
  • - Identify which activities or situations might cause transmission of the virus
  • - Think about who could be at risk
  • - Decide how likely it is that someone could be exposed
  • - Act to remove the activity or situation or, if this isn't possible, control the risk

If you have less than five employees, you don't have to write anything down, but it might help if you do. You can use thetemplate provided by the Health and Safety Executive.

For the staff to be COVID-secure, you need to put in place practical measures, which are very often simple actions:

A clean and safe environment

  • - Make sure the work environment is safe and clean, providing additional hand-washing facilities, face coverings and proper room ventilation, maybe fixing the door open.
  • - You may want to keep guests and staff toilets separate and ensure they are always impeccably clean.
  • - Hang the cleaning schedule somewhere visible and keep it up to date and visible.
  • - Do not allow people with coronavirus symptoms inside your premises. 
  • - Put in place social distancing and make sure it is respected at any time.
  • - Consider the maximum number of people who can be safely accommodated on-site and in each area (shop, kitchen, lift, etc.).
  • - Businesses must keep records of staff working patterns for a period of 21 days to assist NHS Test and Trace programme and contain clusters or outbreaks.
  • - Reinforce the fact that anyone with coronavirus symptoms can get a free NHS test.You can also order rapid lateral flow tests, to test employees with no coronavirus symptoms (only if you employ more than 50 people).

A smarter way of organising work

  • - Where workers are divided into teams or shift groups, stick to the same teams or groups so that, where contact is inevitable, this happens between the same people.
  • - Organise shifts smartly; planning for a phased return to work for people safely and effectively.

A contactless experience

  • - Identify areas where people have to directly pass things to each other and find ways to remove direct contacts, such as by using drop-off points or transfer zones.
  • - Minimise contact during payments and exchange of documentation, for example by using electronic payment methods and electronically signed and exchanged documents.

Create a sense of ownership and support

  • - Check welfare, mental and physical health and personal security of people regularly.
  • - Monitor the wellbeing of people, both if they are working from home or on-site, creating opportunities to stay connected and keeping a sense of collaboration and flawless communication.
  • - Remember no one is expected to work in an unsafe work environment: assess if every activity can safely go ahead or need to be stopped or redesigned.


  • - Provide clear, consistent and regular communication to improve understanding of ways of working, gather feedback and address issues promptly.
  • - Task selected and trusted people with the duty of overlooking safety-related activities, for example, making sure the number of people in the store does not exceed the recommendation.
  • - Provide material or channels to regularly report back what is not working.
  • - Empower people with the ability to make customers and other members of the staff respect restrictions and measures in place. Consider people's confidence in all circumstances and back them up when needed.